El Andalusian Employment Service (SAE) has launched a new specific plan for those listed as jobseekers But they haven't used the available resources for some time. These are people who, during the last 24 monthsThey have been renewing their demand on a case-by-case basis via the internet or other electronic means, but without requesting training, guidance, participation in programs or linking to offers.
With this initiative, the regional body aims to to reactivate this group and support them more closely in the job search, offering him a plan for job seekers Custom-designed. The program combines an itinerary of guidance, training and job placement with continuous monitoring, within a management model that prioritizes both in-person care and the use of digital tools.
A plan for job seekers who do not use SAE services
The call Plan T-Activamos It was created with a very clear objective: to locate job seekers who were only renewing their registrationto check their current situation and offer them structured support if they are still available to work. This group includes people who have kept their records up to date electronically, but who have not been in the last two years. went to the employment office nor have they requested training or guidance activities.
The intention of the SAE is to transform that mechanical renewal of demand into active participation in employment resourcesFrom an initial contact, they are presented with a tailored itinerary that may include career guidance workshops, skills improvement courses and intermediation actions with companies, depending on the profile and work objectives of each person.
In this first phase, the agency has set itself the goal of reach 24.000 job seekers throughout Andalusia. This initial block allows us to measure to what extent They know the tools available and what barriers they encounter in using them, from technological difficulties to lack of information about the services offered.
The performance also serves to update key data (time availability, recent experience, changes in personal situation) and, from there, adjust the job demand and propose actions that fit with the current reality of each user, and not only with what was recorded in the system.
Telephone contact and appointment at the employment office
El first step of the plan for job seekers It's a call from the SAE telephone service. Technical staff will contact the person interested in the phone number registered in your claimHe explains that it is part of the T-Activamos program and offers him an appointment before the next renewal date.
La An in-person appointment usually lasts about 20 minutes and develops in the employment office corresponding to your addressIn that meeting, personal and professional information is reviewed, actual availability to work is verified, and reminders are given. services that the SAE makes available to applicantsfrom training to intermediation with companies.
In this initial interview, the guidance staff raises the possibility of activate a custom itinerary to those who express interest in resuming or intensifying their job search. It's not just about informing, but about reaching agreements. concrete measures that can be implemented in the short and medium term.
Once the appointment has taken place, the intervention does not stop at a mere data update: the plan includes the possibility for the user to request specific services and that the office will follow up afterward, as long as the demand remains high. This aims to prevent the relationship with the SAE from being limited to a quarterly renewal without any other type of contact.
Monitoring, legal obligations and initial guidance
After the first interview, the SAE establishes a follow-up with each job seeker depending on the services requested and the needs identified. This support is tailored to personal circumstances, availability and objectives, with the idea of ​​adjusting the itinerary as conditions change.
In cases where the person is receiving a unemployment benefit or other type of helpHe is informed how to obtain and sign the corresponding Activity AgreementThis document is a legal obligation linked to the collection of the benefit and includes commitments to actively search for employment, participate in proposed actions and update professional information.
Furthermore, the plan includes the implementation of a Initial Orientation Interview more detailed, in which the analysis previous experience, training, interests and expectationsFrom that conversation, a more complete itinerary is defined, which may include everything from retraining courses to referrals to specific job placement programs.
The SAE's approach is that the plan for job seekers should not be limited to a catalog of resources, but rather to a agreed roadmap with the user. Subsequent follow-up allows us to verify which measures work best and what adjustments are necessary, preventing the care from becoming a one-off event without continuity.
Initial results: response from job seekers
In the first two months of operational operation As part of the plan, the Andalusian Employment Service has already contacted more than 16.100 claimantsAs a result of those calls, appointments have been scheduled 7.292 appointments in the community's employment offices.
So far, approximately 5.000 people have received in-person care within the framework of this initiative. According to data provided by the Andalusian Regional Government, approximately 67% have agreed to join the plan, activating their demand with some concrete measure, whether it be training, specific guidance or participation in programs.
Another relevant fact is that around 21% of the claimants served have decided to modify their claim to better adjust it to your actual situation. This includes changes in availability to work, updating preferred occupations, or adapting the professional profiles registered in the system.
These initial figures suggest that a significant portion of the people who had not used the SAE services for some time Yes, he shows a willingness to get involved when they are offered more structured support and are given a detailed explanation of the options available to them.
Progressive extension of the plan to the rest of the applicants
The Andalusian Regional Government has announced that this plan for job seekers will be expanding gradually until reaching all individuals registered with the SAE. The idea is that this way of working will not remain a one-off action, but will become in the usual dynamics attention to those seeking employment.
In practice, this means integrating the proactive contact, activation interviews, and follow-up in the day-to-day operations of employment offices. The emphasis is on identifying profiles that may fall behind in the system and offering them more personalized support, rather than waiting for them to come to us on their own initiative.
This strategy also fits with the intention of strengthen personalized attention, reserving more schedule time for in-depth interventions with users, and not just for quick procedures for managing demand or certifications.
According to the Andalusian administration, the gradual rollout will allow for adjustments to procedures, the collection of improvement proposals, and the prevention of a sudden workload on the offices, so that the model can be consolidated without creating bottlenecks.
A plan integrated into the Comprehensive Management Model (CMM)
The T-Activamos Plan is part of the Integrated Management Model (IMM) that the SAE is implementing to reorganize how services are provided and regulated employment services in AndalusiaThis model proposes a change of focus: self-management is reinforced through digital channels, and the face-to-face care for those actions more closely linked to the activation and fulfillment of guaranteed services.
In this context, the plan for job seekers relies on a combination of telephone calls, use of the electronic headquarters and in-office interviewsso that the person can carry out simple tasks on their own, but has support when more complex or higher-impact decisions are needed.
The commitment to the digital environment has led the SAE to promote tools such as AppSAE, which is among the highest-rated regional employment service applications and with over a million active usersThis app allows you to manage appointments, renew your application, or check offers without having to travel, among other functions.
Another highlight is the free choice of office, an option that was used last year by almost 90.000 plaintiffsIn addition, the option to choose the mode of care (in person or by phone) and select the day and time that best suits the user's schedule.
With this scheme, the SAE attempts to expand its capacity for personalized attention This benefits both job seekers and companies looking for staff, relying on technology to free up time in offices and dedicate more resources to cases that require more intensive follow-up.
The T-Activamos plan is presented as a key piece within the plan for job seekers In Andalusia: it identifies those who remained in the system without taking advantage of its services, offers them a tailored itinerary and combines digital tools and direct attention to make the job search more effective and less lonely, always under a gradual approach and open to adjustments as its implementation progresses.